Our Policies | IKONICDESIGNROOM

Ikonic Design Room is committed to providing a creative, professional, and respectful experience for every client. To maintain the integrity of our work and protect our creative process, the following boundaries are in place:

Your project (drafts and/or final designs) may be shared on our social media platforms, website, or for promotional use. If privacy is preferred, a signed NDA must be submitted before we begin.
While we value your input, excessive revisions caused by indecisiveness can impact timelines and creative flow. Once all included edits have been used, a restart fee will be applied if you'd like to change direction or begin again. If the project becomes unclear or stalled due to ongoing indecision, we reserve the right to pause or terminate the project.
We do not tolerate rude, hostile, or disrespectful behavior. If you become disrespectful after being professionally addressed, your project will be ended immediately. Any work completed up to that point will be delivered as-is. No refunds will be issued, as all payments are final.

Ikonic Design Room operates with excellence and expects mutual respect. Let’s create something powerful—together.

By booking with Ikonic Design Room, you acknowledge that you have read, understood, and agreed to the policies outlined above. These guidelines are in place to ensure clarity, protect the creative process, and provide a smooth, respectful experience for both the client and designer.

At Ikonic Design Room, we are committed to delivering a professional, timely, and creative service rooted in excellence and transparency. When our policies are respected and communication remains open, you can expect a seamless design experience from start to finish.

1. Originality & Ownership

All designs are 100% original. We do copy or recreate other designers' work.

Client inspiration is welcome, but it will only be used as a reference and not duplicated.

2. Payments & Refunds

Full payment at the time of booking is required for all projects under $250.

Projects over $251 require a 50% nonrefundable payment; final payment is due 24-48 hrs after draft delivery.

ALL SERVICES ARE FINAL SALE: NO REFUNDS ONCE DESIGN WORK BEGINS

3. Revisions & Redesigns

Each project includes two complimentary revisions

Extra edits begin at $20 per edit; complete layout redesigns start at a starting rate of $65. Edits and redesign fees start at the listed price and may be higher, depending on the project type and specific project requirements.

Please note that revisions may alter the deliverable date.

4. Turnaround & Rush Options

Standard turnaround is 5-14 business days from the date all payments and project details are delivered.

Rush fees are non-refundable and must be paid in full at the time of the request.

Rush fees range from $25 to $100.

5. Project Submission Requirements

All required content, including transparent logos, high-quality photos (avoid those with limbs cut off), brand colors (hex codes are helpful), wording, inspiration, etc., should be sent in one email to info@ikonicdesignroom@gmail.com upon booking services. Late or incomplete submissions may delay your timeline and result in additional fees.

6. Communication & Scheduling

All project communication must be handled via email only. If there is no response within 7 days, a $75 restart fee will be applied. Inactivity for 15 days may result in project forfeiture.

📌 Reminder: The booking date/time is a placeholder, not a call or consultation.

7. Final Delivery

Final files will not be delivered until all outstanding balances are paid. Files are provided in agreed-upon formats and licensed for personal or business use only.

8. Acknowledgement & Experience

Booking confirms that you’ve read, understood, and agreed to all policies. We promise to provide a professional, efficient, and high-quality creative experience when all policies are followed and communication remains clear.

1. Originality & Ownership

All designs are 100% original. We do copy or recreate other designers' work.

Client inspiration is welcome, but it will only be used as a reference and not duplicated.

2. Payments, Turnaround & Rush Orders

Full payment is required at the time of booking for all projects under $250. No work begins until payment is made.

Projects over $251 require a 50% nonrefundable payment; final payment is due 48-72hrs after draft delivery.

ALL SERVICES ARE FINAL SALE: NO REFUNDS ONCE DESIGN WORK BEGINS

Standard turnaround is 5-10 business days. We recommend placing orders 2-3 weeks in advance. Orders placed within the same week as delivery must include a rush fee, ranging from $15 to $125, depending on the urgency and availability.

Rush fees are non-refundable and must be paid in full at the time of the request.

Rush fees range from $25 to $100.

Rush fees are non-refundable and must be paid in full at the time of the request.

Unsure if your order can be completed by your due date? Email us first before booking.

3. Revisions & Redesigns

Each project includes two complimentary revisions

Extra edits begin at $20 per edit; complete layout redesigns start at a starting rate of $65. Edits and redesign fees start at the listed price and may be higher, depending on the project type and specific project requirements.

Please note that revisions may alter the deliverable date.

4. Order Info, Proofs & Design Approval

All order details must be submitted within 24 hours of purchase
A design proof will be sent for review. Each project includes two complimentary revisions; there is a $15+ fee for each additional design or version requested.

Proofs must be approved within 12 hours; otherwise, the order will proceed as is.

5. Project Submission Requirements

All required content, including transparent logos, high-quality photos (avoid those with limbs cut off), brand colors (hex codes are helpful), wording, inspiration, etc., should be sent in one email to info@ikonicdesignroom@gmail.com upon booking services. Late or incomplete submissions may delay your timeline and result in additional fees.

The person placing the order is responsible for all communication and approval of the design.

6. Communication & Scheduling

All project communication must be handled via email only. If there is no response within 7 days, a $75 restart fee will be applied. Inactivity for 15 days may result in project forfeiture.

📌 Reminder: The booking date/time is a placeholder, not a call or consultation.

7. Local Pickup, Delivery & Print Services

All shipped items will receive UPS/USPS tracking. We are not responsible for carrier delays or damages after shipment.

If your order arrives damaged, contact us within 24 hours with photos for possible replacement or credit.

Photos submitted must be high-quality with no limbs cut off. Low-quality images may affect the final design. Not all images provided will be used.

Final files will not be delivered until all outstanding balances are paid. Files are provided in agreed-upon formats and licensed for personal or business use only.

8. Acknowledgement & Experience

Booking confirms that you’ve read, understood, and agreed to all policies. We promise to provide a professional, efficient, and high-quality creative experience when all policies are followed and communication remains clear.

Chargebacks without prior communication will result in a ban and may lead to legal action.

1. Booking, Payment, Late Arrival

A 50% non-refundable retainer is due at booking; the remaining balance is due 48–72 hours before your session/event. Payments accepted via Zelle, Apple Pay, or cash. Late payments = $50 fee. All sessions are by appointment only. Arrivals 15+ minutes late = $35 fee, 20+ minutes = cancellation with no refund. For event coverage, payment must be completed prior to the event. Additional time may be requested on-site and billed immediately if the photographer is available.

2. Studio, Travel, Guest Policy

Ikonic does not operate a studio. If a session requires one, you may book your own (with approval) or we can handle booking and add it to your invoice. Travel fees apply for locations 7+ miles from 33169 and include tolls, parking, or lodging. Outdoor sessions may be postponed or relocated due to unsafe weather. You may bring 1 guest, but behind-the-scenes assistance does not extend session time.

3. Cancellations & Reschedules

Cancellations must be made at least 48 hours in advance or the remaining balance will be charged. You have 2 weeks to reschedule or your retainer is forfeited. Weather-related reschedules are allowed at no extra charge. If Ikonic cancels due to illness or emergency, all payments will be refunded. No refunds are given once services have been rendered or materials have been prepared.

4. Gallery Delivery, File Access & Add Ons

Preview images are sent within hours; final edits delivered in 5–10 business days via online gallery. Galleries expire in 2–3 months and will not be reissued. USB copies available for $15. Additional edits, unretouched images, or full galleries can be purchased. Rush delivery is available for $75. Print services are sold separately.

5. Usage, Printing & Safety

Ikonic retains all copyrights; clients receive a personal-use license. Commercial usage requires written approval and may include fees. A model release is granted by booking. On-site printing requires a power source and must be confirmed in advance (client-sponsored or guest-paid). No refunds on printing once prepared. Unsafe or unprofessional behavior during an event will result in immediate departure with no refund.